We accept returns on unopened items 30 days from the purchase date. The product must be returned with all manuals, license etc and in the original condition it was sent. We do not charge a restocking fee!

Please contact us for return authorization and instructions if you wish to return any unopened items. Returns that arrive to us without an RMA form will be held for 3 weeks before either disposed of, or returned to the sender.

We do not accept items that have been opened so please research the software title you are interested in prior to completing the purchase. It is the customer's responsibility to verify system compatibility and product needs before purchasing software products so please make sure your computer meets the system requirements described in every item and note the packaging details, included in the item description as well.

For technical questions regarding a product, please contact the software publisher. If necessary, you may contact us and we can direct you to the manufacturer.

If you receive a defective item, please contact us as soon as possible; We offer a 30 day replacement guarantee from purchase date.

Customer Service: customerservice@ecompudeals.com.